Property Watch Professional Designation Test

Welcome to the Property Watch Professional Designation Test

Please create an account using the same email as your Property Watch account.

Name

What is the primary purpose of a property check?

To perform repairs on the property

To observe, document, and report the condition of the property

To manage the property’s landscaping

To secure insurance coverage for the homeowner

What is the difference between a home inspector and property checker?

Nothing

Home Inspectors do not produce reports

Completely different - a home inspector is licenced and trained to conduct a thorough inspection, a property checker simply observes and records the status of a property

They both need hard hats

Why is thorough documentation of each check important?

It provides evidence for insurance purposes

It helps the property checker remember the visit

It eliminates the need for future checks

It reduces the frequency of client communication

Which of the following is NOT a core responsibility of a property checker?

Securing all doors and windows

Notifying the homeowner of issues

Performing routine maintenance tasks

Documenting each visit

What is the difference between a scheduled and an unscheduled check?

Scheduled checks are for new clients, while unscheduled checks are for repeat clients

Scheduled checks follow a set timetable, while unscheduled checks occur in response to specific events

Unscheduled checks are more thorough than scheduled checks

There is no difference between the two types of checks

Why is it important to establish clear expectations for scheduled and unscheduled checks with the client?

To avoid the need for documentation

To ensure the property checker is available 24/7

To prevent misunderstandings and clarify response times for emergencies

To reduce the need for scheduled visits

When performing an exterior check, what should you look for around windows and doors?

Open or unlocked entries

Cracks or signs of wear

Any signs of tampering

All of the above

What is the primary purpose of checking landscaping and sprinklers?

To beautify the property

To detect maintenance needs and prevent security risks associated with overgrown landscaping

To reduce the client’s water bill

To ensure the sprinkler system is operating at full capacity

If you encounter a serious issue with the furnace, what is your next step?

Try to fix it yourself

Document it and notify the homeowner or the designated contact

Ignore it and continue the check

Attempt to shut down the furnace completely

During an interior check, what should you do if you notice water pooling in the basement?

Ignore it, as it will likely evaporate

Document it, notify the homeowner, and follow escalation protocols

Attempt to mop up the water yourself

Wait until the next scheduled check to see if the water is still there

Why is it important to check the main water shut-off valve?

To prevent unauthorized access to water

To verify that it is accessible and functional in case of an emergency

To reduce the client’s water bill

To ensure the water pressure remains high

What should you do if you find an unlocked window during a check?

Close and lock it, then document the action taken

Ignore it and continue with the check

Notify the homeowner immediately without touching it

Leave it open and note it in the report

When checking the hot water tank, what should you look for?

Rust, leaks, or other signs of wear

The water temperature

The hot water tank’s age

The tank’s efficiency rating

If a sprinkler head appears broken, what is the appropriate action?

Attempt to fix it yourself

Document the damage and report it to the homeowner

Ignore it and leave it for the landscaper

Call a plumber immediately

Why should you check the thermostat during a property check?

To make the property more comfortable

To prevent temperature-related issues, like frozen pipes in winter

To reduce the property’s energy consumption

To adjust it to your preferred setting

When inspecting doors and windows, what should you do if you find signs of tampering?

Ignore it unless there’s visible damage

Document it and notify the homeowner or contact immediately

Attempt to repair any damage

Close and lock everything without reporting it

What is the purpose of using the Property Watch app for reporting?

To simplify communication with clients

To ensure consistent, geo-location time-stamped documentation of each property check

To avoid having to check the property physically

To provide GPS tracking of the homeowner’s location

Which of the following information should be included in each property check report?

Date, time, location, and any observations

Only the issues found

A checklist of repairs completed

Personal notes unrelated to the property

What should you do if you cannot access the property as scheduled?

Skip the check and reschedule for the following week

Document the situation in the app and notify the homeowner

Leave the property unsecured

Try to enter through a window

How can you ensure that your documentation is reliable?

By using general descriptions without specifics

By providing detailed notes, photos, and following a consistent format

By only noting major issues

By checking only visible areas

When should you escalate an issue found during a check?

Only when the issue is severe

Immediately after documenting it in the app

At the end of the month

Only if it affects multiple properties

Who is eligible for the Property Watch Designation?

Anyone interested in property checking

Individuals 18 years or older without a criminal record

Minors with parental consent

Anyone with a background in property management

What is the main responsibility of a property checker regarding issues they find?

To repair the issue themselves

To document and escalate it to the homeowner or designated contact

To wait until the next check to see if it persists

To consult an external contractor without notifying the homeowner

What action should you never perform as a property checker?

Notify the homeowner of an issue

Perform a property inspection or property management duties

Document everything you observe

Follow the client’s specific instructions

Why is it important to respect privacy and maintain professionalism?

To avoid overstepping boundaries and ensure client trust

To complete the checks faster

To reduce the number of required visits

To gain more clients through casual interactions

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